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Zoom Workshop: 5 Star Client Experience

  • 21 Oct 2021
  • 1:00 PM - 2:00 PM
  • Zoom
  • 19

Registration


Registration is closed

REMINDER: All zoom workshops are recorded and a link will be sent to all registered guests following the live presentation.

Mapping Out Your 5 Star Client Experience presented by Beth Kocol of Studio 320

Delivering a remarkable client experience is the key to success for all service-related businesses. Have you taken the time to write out what that journey looks like? We will explore the reasons why this is so vitally important, break down phases of the journey to simplify the mapping process, and share tools and methods for managing the experience with ease. Participants will walk away having drafted the beginning phase of their unique customer journey framework and knowing exactly what steps they need to take to complete their client experience map.

Beth is a Client Experience & Dubsado Strategist empowering creative mommas to bring efficiency to their business, maximizing those school day hours. As a wife, #boymom and passionate business owner, she knows the juggle of family and personal fulfillment. With a background in corporate HR, Etsy Shop ownership and virtual assistance, and superpowers for systems, processes and details, Beth brings efficiency and ease to your business and your clients’ experience. Combining your vision and Beth’s magic, your client journey will be transformed, sprinkled with some personalized automation and shock and awe touches. It’s time you get back to doing the things that bring you joy.


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